Apply For Centralized Scheduler
Job Type: Full-time
Shift & Schedule: Monday to Friday
Full Job Description:
Tricity Pain Associates is a leading chronic pain management company that serves our great State of Texas. We help relieve people of chronic pain and help them move towards a better quality of life. Our pain management doctors and staff are a dynamic team of professionals, who excel in keeping our patients healthy and pain free.
We are seeking a full-time Centralized Medical Scheduler to add to our team and service our patients.
Duties & Responsibilities include:
Conduct medication authorizations.
Answer and route calls to departments.
Schedule patients for appointments.
Relay patient messages to the Providers.
Record information in Electronic Medical Record (EMR).
Dynamic customer service.
Ability to handle multiple telephone lines.
Comforts patients by anticipating patient's anxieties and answering patient's questions.
Protect patient rights by maintaining confidentiality of personal and financial information
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
High School Diploma or equivalent
Ability to speak, read, and write in both English and Spanish
Team lead experience
Experience in the utilization of an online patient scheduling and registration system
Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel).
1+ years of appointment scheduling in a medical call center: 1 year (Required)
Benefits: We offer a competitive salary, PTO, holiday pay, medical/dental/vision insurance, disability benefits, life insurance and a matching 401(k) plan. We are closed weekends and all major holidays.
Competitive pay commensurate with experience.
Tricity Pain Associates P.A. is an Equal Opportunity Employer.
Work Remotely: No
Job Type: Full-time
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid jury duty
• Paid time off
• Referral program
• Vision insurance
Schedule: Monday to Friday