Apply For Centralized Scheduler

Job Details:

Job Type: Full-time
Shift & Schedule: Monday to Friday

Full Job Description:

Tricity Pain Associates is a leading chronic pain management company that serves our great State of Texas. We help relieve people of chronic pain and help them move towards a better quality of life. Our pain management doctors and staff are a dynamic team of professionals, who excel in keeping our patients healthy and pain free.
We are seeking a full-time Centralized Medical Scheduler to add to our team and service our patients.

Duties & Responsibilities include:

  • Conduct medication authorizations.

  • Answer and route calls to departments.

  • Schedule patients for appointments.

  • Relay patient messages to the Providers.

  • Record information in Electronic Medical Record (EMR).

  • Dynamic customer service.

  • Ability to handle multiple telephone lines.

  • Comforts patients by anticipating patient's anxieties and answering patient's questions.

  • Protect patient rights by maintaining confidentiality of personal and financial information

  • Maintains operations by following policies and procedures; reporting needed changes.

  • Contributes to team effort by accomplishing related results as needed.


  • High School Diploma or equivalent

  • Ability to speak, read, and write in both English and Spanish

  • Team lead experience

  • Experience in the utilization of an online patient scheduling and registration system

  • Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel).

  • 1+ years of appointment scheduling in a medical call center: 1 year (Required)

Benefits: We offer a competitive salary, PTO, holiday pay, medical/dental/vision insurance, disability benefits, life insurance and a matching 401(k) plan. We are closed weekends and all major holidays.

Competitive pay commensurate with experience.

Tricity Pain Associates P.A. is an Equal Opportunity Employer.

Work Remotely: No

Job Type: Full-time

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid jury duty
• Paid time off
• Referral program
• Vision insurance

Schedule: Monday to Friday