Apply For Clinical Task Coordinator
Job Details:
Job Type: Full-time
Shift & Schedule: 8-hour shift, Monday to Friday
Qualifications
High school or equivalent (Required)
Medical Assisting: 1 year (Preferred)
EMR systems: 1 year (Preferred)
Medical Assistant certification (Preferred)
Full Job Description:
Tricity Pain Associates P.A. is a Texas based, multi-site comprehensive pain management company with an opening in our San Antonio location. We are looking for a talented professional who can support the business and help us achieve our strategic objectives. Tricity Pain Associates P.A. is an Equal Opportunity Employer.
We are seeking individuals to act as Clinical Task Coordinators that will interact with patients by addressing inquiries and resolving complaints, providing a high level of customer support on clinical questions and are able to multi-task in a fast-paced environment. In collaboration with the direct care clinic providers and staff, the Clinical Task Coordinator provides excellent customer service by:
Interacting with clinical staff regarding questions involving care
Handling issues with medication refills, obtaining necessary approvals so that patients obtain medication in a timely manner
Answer questions regarding pre and post operative procedures
Schedule patients when necessary.
Obtain prior- authorizations as needed
Be solution oriented when handling patient complaints
Communicates effectively with Clinical and Non-Clinical Team members
Must have a strong understanding of medical terminology
All other duties as assigned
Qualifications and Education Requirements
High school graduate required; some college preferred
Medical Assistant certification a plus
Outstanding verbal and written communication skills
Excellent customer service skills
Experienced in working with an EMR
Solution oriented
Ability to recognize and prioritize all types of issues
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
Schedule:8-hour shift Monday to Friday
Education:High school or equivalent (Required)
Experience:
• Medical Assisting: 1 year (Preferred)
• EMR systems: 1 year (Preferred)